Privacy Policy

Sofa Best Clean Service ("we", "us") respects your privacy. This policy explains what information we collect when you use our website, sofabestcleanservice.com, or book our services, why we collect it, and how we keep it safe.

Information We Collect

When you fill in the booking form, call us or message us on WhatsApp, we may receive:

• Your name and mobile number
• The address or area where you want the service (Dhaka City only)
• The service you want, the quantity and your preferred date
• Photos of your sofa or furniture that you send us for a price quote

How We Use Your Information

• To confirm your booking and schedule the service
• To come to your address and carry out the work
• To answer your questions about prices, offers or services
• To ask for your feedback after the service

Sharing Your Information

We never sell or rent your personal information to anyone. Only members of our own team see your name, number and address, and only to deliver the service. We may share information with authorities if the law requires it.

Third-Party Services

We use a few outside services to run the website and make contact easy:

• WhatsApp: for bookings and messages. Information you send on WhatsApp is handled under WhatsApp's own privacy policy.
• Netlify: to host the website. Standard server logs (such as IP addresses) may be kept.
• Google Fonts: to display the website's fonts.

If we add tools such as the Facebook (Meta) Pixel in future to measure our advertising, we will update this policy.

Keeping Your Information Safe

We keep your information only as long as we need it for the service and for staying in touch. We take reasonable care to protect it, but no method on the internet is 100% secure.

Your Rights

You can contact us at any time to find out what information we hold about you, to correct it, or to ask us to delete it.

Changes to This Policy

We may update this privacy policy when needed. Any changes will be posted on this page with a new date.

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